Canadian government demands safety changes from OpenAI

Canadian officials summoned leaders from OpenAI to Ottawa this week to address safety concerns about ChatGPT. The crux of the government concerns was that OpenAI did not notify authorities when it banned the account of a user who allegedly committed a mass shooting in British Columbia earlier this month.

“The message that we delivered, in no uncertain terms, was that we have ‌an expectation that there are going to ⁠be changes implemented, and if they’re not forthcoming very quickly, the government is going to be making changes,” Justice Minister Sean Fraser said of the company and its AI chatbot. It’s unclear what those government-led changes or rules might be. There have been two previous, unsuccessful attempts to pass an online harms act in Canada.

A recent report by The Wall Street Journal claimed that in 2025, some OpenAI employees flagged the account of the alleged shooter, Jesse Van Rootselaar, as containing potential warnings of committing real-world violence and called for leadership to notify law enforcement. Although Van Rootselaar’s account was banned for policy violations, a company rep said that the account activity did not meet OpenAI’s criteria for engaging the local police.

“Those reports were deeply disturbing, reports saying that OpenAI did not contact law enforcement in a timely manner,” said Canadian Artificial Intelligence Minister Evan Solomon ahead of the discussion with company leaders. “We will have a sit-down meeting to have an explanation of their safety protocols and when they escalate and their thresholds of escalation to police, so we have a better understanding of what’s happening and what they do.”

OpenAI has been implicated in mulitple wrongful death suits. The company’s ChatGPT was accused of encouraging “paranoid beliefs” before a man killed his mother and himself in a December 2025 lawsuit. It is also at the center of one of several wrongful death lawsuits against the makers of AI chatbots for helping teenagers plan and commit suicides.