Tag Archives: ai agent

The Information reported that an AI agent within Meta took unauthorized action that led to an employee creating a security breach at the social company last week. According to the publication, an employee used an in-house agentic AI to analyze a query from a second employee on an internal forum. The AI agent posted a response to the second employee …

There came a point when Newton Asare realized AI agents weren’t just tools anymore. “They were operating more like teammates,” he told TechCrunch.  The realization crystallized when Asare and Kiran Das, both serial founders, noticed they were using AI agents to perform tasks they usually would have done themselves. Asare said he came to believe that the future lay in …

Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it’s preparing to roll out the feature globally. If successful, the company believes that in a year’s time, more than 30% of its total customer support tickets will be handled by AI voice and chat in all the languages …

Spotify may be synonymous with music streaming, but it’s also got a wildly popular developer-tool side-hustle called “Backstage.”   Backstage is an open source project that helps companies build their own internal developer portals: a catalog of their developer tools along with quick visualizations of the work the tools have done, and other metrics. But like many open-source projects, Backstage is …

AI research lab Anthropic’s not slowing down in its efforts to snap up enterprise clients. The company on Wednesday said it is expanding its partnership with cloud data company Snowflake in a $200 million multi-year AI deal that will bring Anthropic’s large language models to Snowflake’s platform, and consequently, to its sizable customer base. “Anthropic joins a very select group …

New AI-powered web browsers such as OpenAI’s ChatGPT Atlas and Perplexity’s Comet are trying to unseat Google Chrome as the front door to the internet for billions of users. A key selling point of these products are their web browsing AI agents, which promise to complete tasks on a user’s behalf by clicking around on websites and filling out forms. …

OpenAI is launching a new feature inside of ChatGPT called Pulse, which generates personalized reports for users while they sleep. Pulse offers users five to ten briefs that can get them up to speed on their day, and is aimed at encouraging users to check ChatGPT first thing in the morning — much like they would check social media or …